Business Description:Rural BPO recruits rural graduates and trains in BPO processes to cater to Indian and Global companies in back processing where high skill level is not required such as
1. Back end operations for the Banks
2. Local Call centers for the sectors such as Railways, Banks, Telecommunications, Insurance Companies and customer services for Rural Customers
In first phase, we will be focusing on non-voice processes and second phase we will expand to voice.
Industry:BPO/KPO
Founded in:2008
Source of idea:Replicated or modified an idea encountered through previous employment
Significant Competitors:1. GramIT
2. Jindal Rural BPO
3. Sai Rural BPO
Company Details :
Company Name:GramITEK Center
HeadQuarters:Bangalore
Stage of the company:Just starting
No of Employees (2006):Did not exist
No of Employees (2007):0-5
Office Locations(2006):Did not exist
Office Locations(2007):0-1
No of companies promoted:No
Profits (2006):Did not exist
Profits (2007):Did not exist
>Partnerships:Tie up with soft skill institutes and educational institutes
Tie up with BSNL to provide secured connectivity in rural areas
Tie up with Govt. agencies for long term Govt. contracts
Initial Funding:Personal savings
Addl Funding:Personal savings
Institutitional Capital:No
Revneue Model:1. Rural BPO model recruits rural graduates and trains them in processes
2. Low Operational cost due to:
a. Low wages (50% less than metro city)
b. Low attrition (< 5% per annum)
c. Less transportation cost (Max Rs 500 per month)
d. High productivity due to dedicated workforce (Min 20%)
e. Low infrastructure cost (60 to 70% reduction in cost) center
Awards & honors:None
Promoters Details :
Promoters Name(s):Nagaraj G
Age:39
HomeTown:Bangalore
Education:Masters
No of companies promoted:No
Family Background:First gen entrepreneur
Job:Consultant at Satyam
Ex-Job Description:BPO
Favorite Book/Movie:The fortune at the bottom of BOP